Elegance

Very smooth handover, preparation and instruction.

Our trip was long-delayed due to COVID. LeBoat worked with us every step of the way. Pre-trip planning and advice was excellent and they answered all of our questions promptly. On-site in Belgium, Bieke gave us spot-on advice, maps of each city, and the time required to ensure a good trip. Mr. Thibeault provided excellent training on the boat. All six bikes were in top-notch order. We could not have asked for more. Their performance was sterling. We ran for one week up through Diiksmuide to Yepres which was, at times emotional. We went to WWW1 museums and sites. We took the tram to the coast to do the Atlantic Wall museum. We sat down with Bieke a second time to prepare for our week in Bruges and Ghent. The food was fabulous. The beer and brewery tours were all enjoyable. We went to chocolate museums, a lace museum, a Belgian fry museum, and many, many churches. The bikes were a really good, and much used option. We ate three meals a day on-board, and the fourth one out. The maps that were provided for the canals and the cities were also most appreciated. Sadly, there was a dirth of fondu items on Elegance, but fortunately, at 3 Euro a set, they were quickly obtained and left for future travelers. There were two nice big frying pans in the galley, so crepes were available at all times! The team at leBoat really did a great job!

Service was great boat wasn’t as clean on collecting as we left it super clean on delivery at base, mark the engineer was superb we had a breakdown and technician was there within 45 min which I think was very good service , all in all it was a fabulous trip and a great experience we will hopefully return to do it again the staff at the base in Hesse was super friendly and helpful in general , pre trip communication was very good the area is spectacular gorgeous scenery and the boat lift at Arzvillier quite the experience Cool boat perfect for 4 people

Good team, really friendly and always happy to help. The boats were modern and well laid out and everything worked. That said the new hob based toaster wasn't great. The boat was great, the main living area was spacious with two separate seating / dining areas. The patio door to the back and good steps onto the roof top patio / driving position. The kitchen is compact but perfectly workable. Each bedroom has it's own bathroom, which is good. The canal route its self if really nice, with interesting lochs and smaller canal sections joining them together. All in all a really nice holiday.

The whole service from Booking to updates to arrival process to holiday to boat returns process was fast simple and enjoyable. All enquiries dealt with very effectively. Boat was clean and tidy if showing its age a little. Easy to navigate spacious boat plenty of room for 5 of us

Efficient service Staff always available to help from beginning to end Boat well equipped Clean and comfortable Destinations very interesting Staff very efficient Thank you Will definitely be back

We really enjoyed our week on the River Shannon on the boat. Our kids are aged 12 to 16 and they all took part in sailing the boat and navigation etc. Everything from collecting the boat to the return of the boat was very professional and the staff couldn’t have done more. I would definitely recommend Emerald Star and a super holiday with plenty adventure & crack. Boat was excellent & the Emerald Star staff. Great holiday experience for out teenage kids

We received a warm welcome, our dogs were well accommodated and everything on the boat was clean and ready to go. Great spacious boat. Well equipped.

All the people gave us help for an excellent standard we loved every minute of our trip I haven’t cruised on the Shannon since 1976 with my children so it was a great memory trip

Great boat, easy to manouevre. Very enjoyable holiday with good support from the centre in Portumna. My 93 year old Mum loved it (4th year).