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The Little Thames Short Break

The Thames, England

Reviews for the The Little Thames Short Break

5
 
Great trip and well looked after at the boatyard
Lovely Boat great break and time spent with friends and family
Comment from 
The Le Boat team
Dear M Balderson,Many thanks for sharing your feedback. We are delighted to learn you enjoyed your trip on the Thames with us!We hope to welcome you on board with Le Boat again soon.Best wishes,The Le Boat team
5
 
Le Boat AU was easy to deal with. They were quick to respond to questions and kept us up to date with info before our tour.
The staff at Chertsey were excellent. We received an upgrade to our boat due to unforeseen circumstances. Pre boating run training was thorough and we felt comfortable to start our journey.
5
 
See comments regarding the actual boat
We also had excellent weather that week which also helps
5
 
Well up to expectations
As Above
5
 
The boat that we booked was a Countess but I was informed the day before we arrived that we had been uprated to a Caprice. In fact the countess was broken down. The outside steering position of the Caprice did not work and we were told that it could not be fixed until the Tuesday. No alternative vessel was available. In the end your engineer was able to change the controls on Sunday afternoon which won him personally our thanks but did not reflect well on the management who were nowhere to be seen.
This cruise was a great success. This was due entirely to the efforts of your engineer in changing the outside steering equipment on Sunday afternoon.
Comment from 
The Le Boat team
Hi Andrew,Thank you for your feedback. Your opinions are very important. We are sorry to hear about the disappointment you experienced with your boat. We have taken action on the matter to get these issues resolved. Thankfully, feedback such as this is rare, but we are very sorry for disappointment.Best regards,The Le Boat team